This product is customized item,which is not eligible for return without reason.
Please kindly note this product is customized item,the return policy differs from that of regular products,it is not eligible for return without reason.
Before making your purchase,we encourage you to contact with the seller for more details.

We do not accept the ‘buy-many-keep-one’ purchase. We have rights to refuse and request cancellation regarding any order believed to have been made with that intention.

Made to order also means customers can order a style,size and color of your choice. Message me to check all the details with our customer service or the dress will be exactly made per the order. Thank you

Return Policy:

1.We do not accept returns for custom dresses in size or dresses with any changes requested.
2.For regular sized dresses with no changes, please message me your return request within 5 days of receiving the dress. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
3.We hold the right to refuse any unreasonable returns, such as wrong custom made measurements you provided or standard size which we made right but you chose wrongly, or your event is canceled or the dress is not needed any more, etc.

4.Please must help clear the Custom Taxes. Returned fee will be covered at customer’s end if you do not cooperate withe Tax clearance.
we can't guarantee any tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the provision.

F & Q

Q: Are you able to recreate/duplicate a dress if I provide the pictures?
A: No problem but not all dresses. Just feel free to message me to get the confirmation.
We are real dress manufacturer in city Suzhou of China. We put all of our energy and mind into each dress, each of our dress are full of love, our long experience and skilled craftsmanship.

Q: Will the dress come the exactly same as shown?
A: We take real pictures to ensure you get what you see. For dresses with real pictures, our dresses will be exactly like the pictures. But for the dress without real pictures, we can’t ensure 100% but 90-95% similarity since we are not the original designer but the imitator.

Q: Will a wedding or bridesmaid dress fit me if I’m pregnant?
A: Yes. We can make any wedding gown/bridesmaid dress with custom size to fit you or check with us if the dress can be made in empire waist for you.

Q: What size am I?
A: Measure yourself with help from your friend or a local tailor by following our How-to-Measure. You could choose a standard size by checking our Standard Size Chart, or fill in your precise measurements when place order.

Q: Can I rush my order after paying?
A: Yes, we have link to pay the extra Expedited shipping cost. We will exchange fast shipping for you.