Orders typically arrive within 7-15 business days. Delivery times may vary by destination, carrier conditions, product availability, and holidays. Tracking information is sent by email when available.

Please contact us before starting any return. Return instructions and the return address are provided after we review your request.

Eligible unused items may be returned within 30 days of delivery. For preference-based returns, customers are responsible for return shipping costs. If an item arrives damaged, defective, or incorrect, contact us with photos and your order number.

Check the product description, images, and size/spec details before ordering. If you need help with an order, contact us or email service.kitchora@gmail.com with your order number.