【After-sale Service】
1.If you are satisfied with our products and services,please leave your positive feedback and 5 stars.We will give you discount for you next order.
2.If you share our product link on your SNS,we will give you a gift or discount for you next order.
3.If you don't satisfied our products,please contract us before you leave neutral(3 stars) .we guarantee we will 100% solve any problem for you.
4.Please send a message to us before leaving the negative feedback or opening a dispute on site.Communication is the best way to solve the problems.
5.If you are not satisfied with the items, please feel free to contact me for solution instead of leaving neutral or negative feedback, which means you do not need our after-sale service. We will try our best to solve the problem.need our after-sale service. We will try our best to solve the problem.
【Tips】
1. and ping are both welcomed.
2.For ,we will offer discount.
3.For ping,we could send the goods to your customers directly and won't leave information about us if you'd like to.
【Service Time】
Beijing Time: From 9:00 am to 18:00 pm;
London Time: From 2:00 am to 11:00 pm;
Moscow Time:From 4:00 pm to 13:00 pm;
Pacific Daylight Time:From 18:00 pm to 3:00 am
【Shipment】
1.All items will be checked carefully before shipment.
2.Please fill in your full name and correct address, we are not responsible for your mistakes.
【Delivery Time】
1.We will pack and ship the parcel asap. And there will be a little delay when holidays.
2.We will ship the parcel via China Post or other national post. Usually, shipping time is 15-30 business days according to your country. If you can't receive your item within 30 days, please feel free to contact me for help.