Dear friend,Thank you for your support of our brand!

To enhance the product image, we have upgraded the packaging and appearance. You may find that some machines are printed with our brand logo "DIVEDEER", while others are not. In fact, these two products are essentially the same. The goods you receive will be randomly dispatched. As we have warehouses in multiple regions, in order to ensure that customers can receive the goods as soon as possible, we will accelerate the operation of some production lines. Therefore, there may be cases where individual machines do not carry the brand logo. We apologize for any inconvenience this may cause. If you have any concerns about this, please choose and order carefully!

Please note: This product needs to be connected to a power source to function properly, rather than being unplugged after charging. It is recommended to charge the product for more than 2 hours when you first receive it, but the robot must be powered on when in use. Charging is only to prevent the robot from falling immediately in case of a sudden power outage in your home. You can let it stay on the glass for a while, which is designed to prevent it from falling.

Finally, thank you for choosing our store. We mainly sell household appliances, including kitchen, cleaning and daily life products. Welcome to purchase. To safeguard your purchasing rights, if you find any damage or quality issues with the product upon receipt, please contact our customer service email at cutelin9@qq.com and provide the order number and the complete unboxing video. We will offer a solution as soon as we receive the video. Please do not bring up disputes at will. The customer service will help solve them upon receiving the after-sales email.

Thank you for your patience and understanding!